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Legal

Short Cuts

Complaints Procedure
Cooling Off Period
Disclaimer
Disclosure Policy
Licence to Store Goods
Privacy Policy

Promotions
Refund Policy
Terms and Conditions
You Must Not Store
Membership Terms

This is the Web Site of CompareTheStorage.com it is our aim to help clients find Self Storage Centres near to the Post Code Area provided by the client.

If you use this Website we assume that you have read our Terms & Conditions and you Agree to those Terms & Conditions and are bound by them. If you do not Agree do not use this Website.

Service Guarantee Terms & Conditions
We are Committed to Client Satisfaction, If you are unhappy about our service please tell us. We adopt an equal opportunities and non-exclusion policy and Welcome Applications from people of all ethnicity, backgrounds, age and disability, both as a service provider and an employer. We also have complaints procedure and welcome your input on our service delivery. Please use our Contact form and write "complaints" in the subject line, Write to us at the address below or Telephone us.
Your calls will always be dealt with professionally, courteously and as quickly as possible.
We will meet our commitments unless unforeseen circumstances beyond our control prevent us meeting those commitments and we will do our best at the earliest opportunity to inform our Clients of our inability to meet our commitments.
When an Application is made by the Client it will be confirmed by Telephone, Digitally, Electronically or Written at the Client’s preference and upon accepting the Application Confirmation by whatever means the Client Agrees to these Terms & Conditions.

Terms and conditions

  1. All orders are accepted and all contracts are made by CompareTheStorage.com ("the Company") subject to these conditions, which shall prevail over any terms and conditions of the Buyer. No variation of these conditions shall be effective unless signed in writing by the Company.
  2. All delivery dates are estimates only and time is not of the essence of the contract. The Company shall not be liable for any direct or indirect loss or damage arising from or consequential upon delay in delivery.
  3. These Term & Conditions are ours and will not affect the Terms & Conditions of any participating supplier/s.

Promotions Terms and Conditions

Offers apply only at Featured locations. One voucher per customer. All other storage policies apply as normal.
Our Server generates each winner randomly. Only genuine customers will be entitled to claim a prize.
Anyone with links to the self-storage industry either directly or indirectly is prohibited from entering.Winners will be notified using the details submitted.

The Managing Directors for comparethestorage.com decision is final and no correspondence will be entered into.

Refund Policy

CompareTheStorage.com is committed to giving you the best possible products, prices and service. Should any product purchased from CompareTheStorage.com found to be faulty, damaged in transit, or differing from the description given at the CompareTheStorage.com Website then we will be pleased to arrange to either refund or replace the product at the discretion of the Client. All claims must be notified by E-Mail to CompareTheStorage.com within 21 days of delivery of the service. Your credit card will be credited within 10 working days of the sucessful claim. CompareTheStorage.com reserves the right to charge an uplift fee to cover the cost of employing a courier company to collect the item from the Client. In cases where an entire order is cancelled, we reserve the right to retain the cost of the administration. This does not affect your statutory rights as a consumer. To arrange refund, or for further information about returns or refunds, please e-mail us at sales@comparethestorage.com or telephone us at +44 3300 101 390 Monday to Friday 09:00 – 17:00.

Cooling off period

Right to Cancel - "Cooling Off Period" You have the right to change your mind and cancel an order within 7 working days of placing the order. This is known as a "Cooling Off Period". If you wish to cancel within the 7 working days you must inform CompareTheStorage.com by E-Mail. CompareTheStorage.com, we will refund the charges in full providing the service remains unused. In cases where the Client is either unable or unwilling to arrange return carriage, CompareTheStorage.com reserves the right to charge an uplift fee to cover the cost of employing an administrator.

CompareTheStorage.com will not refund the cost of any services that have already been received by the client.

Complaints

CompareTheStorage.com is committed to maintaining high standards of Client service including our sales administration, and the handling of any Client concerns or complaints.

How to complain: To make a complaint (whether about a product purchased, our service, or any other matter) please e-mail us at complaints@comparethestorage.com or telephone us at +44 3300 101 390 Monday to Friday 09:00 – 17:00.

How we will handle each complaint: CompareTheStorage.com promises to handle each complaint effectively in a prompt, courteous and fair manner and make every reasonable attempt to rectify the problem to the complainant’s satisfaction and to use what we have learned to reduce the likelihood of recurrence.
When a complaint is lodged a complaint number will be issued if the problem cannot be resolved within the same working day. This number will then be quoted in all correspondence thereafter until the complaint is resolved. Wherever possible, a single-person contact at CompareTheStorage.com will be given to provide continuity throughout the process.
Timescale for resolving complaints: We promise to acknowledge your complaint within 2 working day of receiving the telephone, fax or email complaint. We aim to resolve all product complaints within 5 working days and other complaints within a maximum of 15 working days.

Disclaimer

All Marks, Names, Logos, Products and Brands shown or referred to on this Website are Registered Trademarks or Trademarks of their respective Companies. All Rights Reserved.

It is our aim to provide accurate information however we hold no responsibility for any information published on this Website or through any links either into or out of this Website.

We would always recommend users of this Website and linked Websites to seek professional advice from Qualified or Licensed Professionals and hold no responsibility for any omissions or inaccurate information contained on this Website or linked Websites. We always give our honest opinions, findings, beliefs, or experiences on those topics or products. The views and opinions expressed on this Website are purely the writers own. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer, provider or party in question.

Disclosure Policy

This policy is valid from 4th January 2010

This Website is a sponsored Website created or supported by a company, organization or group of organizations. For questions about this Website, Please contact: contact@comparethestorage.com

This Website accepts forms of cash advertising, sponsorship, paid insertions or other forms of compensation.

The compensation received may influence the advertising content, topics or posts made in this Website. That content, advertising space or post may not always be identified as paid or sponsored content.

The owner(s) of this Website is compensated to provide opinion on products, services, Websites and various other topics. Even though the owner(s) of this Website receives compensation for our posts or advertisements, we always give our honest opinions, findings, beliefs, or experiences on those topics or products. The views and opinions expressed on this Website are purely the Websites' own. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer, provider or party in question.

This Website does contain content, which might present a conflict of interest. This content may not always be identified.